This website is owned and operated by LDLP Limited. LDLP Limited run Cocoon Hair & Beauty based in Reading, Berkshire. As a shopper on our website you have the right to cancel within seven days of receipt of our products and receive a full product refund. This applies to unopened products only. If you have benefited from free delivery Beauty Flash reserve the right to refund the cost of your products minus any delivery costs we have incurred in sending the products out to you. We recommend getting adequate insurance for your return in case of loss in the post. To receive your refund please follow the instructions below: Email us and advise us of your intention to return your goods and the reasons for the return. Await a reply from us to the email sent. Send your returned goods and a print out of the email we send you to: Returns LDLP Limited 29 Robert Cort Centre Britten Road Reading RG2 0AU UK Please allow seven working days for your refund to be processed.
